John Ingram
Founder & CEO
Senior Leadership
Jim Taylor
Managing Director
Legal | Senior Leadership
Jonathan Chatfield
Managing Director
Enforcement | Senior Leadership
Andy Thomas
Managing Director
Collections & Field | Senior Leadership
Mel Chell
Director of Client Experience
Senior Leadership | Asset Based Lending
Karl Foreman
Chief Financial Officer
Senior Leadership
Saranjit Soor
Chief Technology Officer
Senior Leadership
Nicholas Todd
Authorised HCEO
Enforcement | Senior Leadership
Lauren Utton
Senior Manager
Collections & Field
Victoria Curley
Senior Manager
Collections & Field
Alex Welford
Account Manager
Collections & Field
Kim DaCosta
Account Manager
Collections & Field
Aaron Conn
Operations Director
Enforcement
Amber Tutt
Enforcement Associate
Enforcement
Stephanie Frost
Head of Compliance and Risk
Management
Olly Thomas
Manager
Legal
Nat Griffiths
Manager
IT
Matthew Murphy
Customer Engagement Executive
Customer Engagement
Kelly Fullthorpe
Manager
Client Experience
Johanne Butler
Senior Associate
Legal
Shakira Profit
Conveyancer
Legal
Michelle Vernon
Manager
Client Experience
Hedley Harrison
Compliance Consultant
Management
Dawn Hedgecock
Head of HR
Management
Jade Bates
Team Leader
Management
Sarah Hancock
Chartered Legal Executive
Management
Clare Finn
Conveyancer
Legal
Clayton Stockwell
Manager
Litigation Processing
Ashleigh Dewar
Manager
Customer Engagement
Samantha Sparrow
Customer Engagement Executive
Customer Engagement
Neil Bradburn
Manager
Litigation Processing
Karen Lymn
Senior Manager
Legal
Dionne Effiong
Customer Relations Team Leader
David Murphy
Compliance & Risk Executive
Natasha Sumner
Business Solutions Senior Manager
Karla Hussain
Paralegal
Litigation Processing
Sophie Dare
Manager
Customer Engagement
Nigel Burrows
Manager
Customer Engagement
Lisa Keating
Divisional Head
Operational Delivery
Victoria Kirkman
Manager
Customer Engagement
Naomi Minney
Paralegal
Litigation Processing
Victoria Cooper
Manager
Client Experience
David Prideaux
Principal Associate
Mortgage Recoveries
Magda Passmore
Manager
Business Solutions