We are delighted to share that Equivo has won the Digital Business Transformation 2025 award at the Credit and Collections Technology Awards, hosted by Credit Connect.
This recognition is especially meaningful because it reflects the progress we have made in reshaping how digital tools support the credit and collections journey. Over the past year we have focused on improving areas that were traditionally manual and time consuming, with the aim of creating smarter and more connected technology. This work has helped us deliver better outcomes for clients with increased efficiencies and providing clearer, more supportive experiences for customers, which aligns closely with the expectations of Consumer Duty.
The judges shared fantastic feedback about our submission:
“The winning entry showcased excellent digital impact on traditionally manual operations.”
“This is a super innovative multi-tool tracking solution leading to improved outcomes for clients.”
“An excellent integration of different technologies and tools to deliver a strong solution.”
Our digital tracking platform, workflow automation and integrated case tools were recognised for the way they improve the accuracy and speed of vehicle repossessions. These changes not only strengthen operational performance but also support our commitment to fair value and transparency as we strive to exceed good customer outcomes. By giving customers clearer information and more timely support, our technology directly contributes to the principles of Consumer Duty and the higher standards expected across the industry.
Winning this award reflects the hard work of our teams and our ongoing focus on responsible, compliant and customer centred innovation. We are incredibly proud of what we have achieved and excited about the next steps in our digital transformation journey.
Your main contact:
John is Founder & Director, and leads Equivo’s Collections & Field Division has responsibility for operations and service delivery for collections activity across the business. John always challenges standard industry practice while keeping fully abreast of regulatory requirements, beliefs that are core to Equivo’s operation.
