Vulnerable Customers
It can be hard to know where to turn when you’re struggling with debt.
Find out moreIf you have received communication from us about a debt that you are struggling to pay or a judgment against you its important to get in touch with us as soon as possible.
We can work with you to help with some important decisions and prevent any further escalation.
There are a number of ways you can make contact and start to change your situation for the better.
We would always encourage you to either seek support or contact us.
We will listen to your circumstances and try to assist wherever possible. If you would like to seek support or advice, there are a number of organisations that may be able to help you. We have also created various different ways to contact us that may be easier for you.
It can be hard to know where to turn when you’re struggling with debt.
Find out moreWe are here to listen to your circumstances and try to assist wherever possible.
Find out moreFind free independent debt advice services available across the UK
Find out moreIt is our culture to listen to your circumstances and try to assist wherever possible. We pride ourselves on our commitment to taking a fair, sensitive and principle-based approach ensuring ethical outcomes for all stakeholders. This includes assisting you while you seek help by working with an external support organisation.