Commercial Rent Arrears Recovery (CRAR) -

Collect Unpaid Commercial Rent with Confidence

Commercial Rent Arrears Recovery (CRAR) is a statutory process that allows landlords of commercial properties to recover unpaid rent by taking control of a tenant’s goods and, if necessary, arranging for their removal and sale. It applies only to commercial premises under a written lease and covers principal rent, VAT, and interest where specified. The process must be carried out by Certificated Enforcement Agents, and with Equivo’s expertise, landlords can be assured that it is handled lawfully and effectively.

two professionals looking into a client case

How Equivo Supports Landlords

At Equivo, we go beyond enforcement. Our Certificated Enforcement Agents act with authority, compliance, and respect to recover arrears while supporting landlords in maintaining valuable tenant relationships where possible. Every case is managed with transparency and full adherence to regulatory standards, giving landlords confidence that recovery is both effective and ethical.

FCA-authorised and fully compliant processes

National team of trained Enforcement Agents

Proven track record in recovering commercial rent arrears

Tailored support for landlords with ongoing arrears challenges

The CRAR Process

Equivo manages the full process, ensuring every step is carried out with clarity and compliance:

1.

Compliance Stage

We issue a Notice of Enforcement giving the tenant 7 clear days to pay outstanding rent and associated charges.

2.

Taking Control of Goods

If payment is not made, our agents attend the premises, seek payment in full, and may enter into a Controlled Goods Agreement to secure the debt.

3.

Removal and Sale of Goods

If payment is not forthcoming, and with landlord consent, we arrange removal and sale of goods at public auction. Proceeds are applied against the arrears and costs.

Why Choose Equivo for CRAR

Working with Equivo ensures your arrears recovery is efficient, compliant, and aligned with your commercial interests.

98%

Debt Recovered in Full

95%

Writs Enforced on First Visit

92%

Payments Secured within 30 Days

97%

Client Satisfaction Rate

Our approach balances firm enforcement with a professional and ethical style that helps protect long-term landlord–tenant relationships.

Frequently Asked Questions

What can be recovered under CRAR?

CRAR applies to principal rent, VAT, and interest (where specified in the lease). Service charges, insurance, and rates cannot be recovered under CRAR.

When can CRAR be used?

CRAR can be used where there is a written commercial lease in place. It cannot be applied to residential or mixed-use premises. Enforcement may be carried out between 6am–9pm, or during the tenant’s normal business hours.

What goods can be seized?

Only goods owned by the tenant can be seized. Goods belonging to third parties or sub-tenants are excluded. Tools of the trade up to a value of £1,350 are exempt.

How much does CRAR cost the landlord?

An fee of £75+VAT is payable but refunded upon successful recovery, as costs are charged to the tenant in accordance with the Taking Control of Goods (Fees) Regulations 2014.

What happens if the tenant has left the property?

Where tenants have vacated, Equivo can still support landlords through enforcement of judgments linked to the tenancy, demanding payment or seizing goods at new premises.