At Equivo, we go the extra mile to achieve the right resolution.
We always aim to exceed expectations, whether those of our clients, our customers or our regulators. By seeking to obtain a deeper understanding our customers’ circumstances, we believe this will result in Equivo achieving a better outcomes for all parties.
We hold ourselves to the highest of standards and continue to set a new bar in our industry. We succeed by focusing on high standards in the quality of our service, our choice in technology and suppliers, our professional commitment to achieving the right resolution and our empathy and care while doing so.
going above and beyond for the right resolution
As a business that is authorised and regulated by the Financial Conduct Authority (FCA), it is our culture to assure compliance with the relevant legal and regulatory framework in force, codes of practice and best practice.