Modern Asset Recovery for Lenders

Modern Asset Recovery for Lenders

Agent in touch with the customer for a successful vehicle collection
Equivo's ANPR technology solution to locate vehicles easy for faster vehicle repossessions.

Automatically capturing every vehicle registration our agents pass ensures no asset is missed. By reducing errors and speeding up vehicle repossessions, it drives higher recovery success rates, improves portfolio performance and gives you full visibility and control over field operations.

Equivo repossessions agent checking a vehicle is secure on their vehicle recovery truck.

Live GPS tracking of every vehicle allows us to identify the closest agent and respond immediately to urgent instructions. This reduces response times, improves operational efficiency and gives clients full visibility and confidence that every instruction is executed quickly and accurately.

Equivo agent using their iPad to carry out a vulnerable customer check, in line with FCA Consumer Duty compliance.

Every field interaction is recorded, creating a verifiable record that reduces disputes and strengthens evidence. All recordings undergo rigorous quality assurance to ensure full compliance, while giving clients complete visibility and confidence that every visit delivers Good Customer Outcomes.

Clients can track cases as they happen, review completed activity and see outcomes on clear, intuitive dashboards. This transparency helps with informed decision-making, supporting compliance and providing confidence that accounts are being managed efficiently and effectively.

CollectVisit tracks every property visit in real time, logging the agent’s exact location to create a verified record. This removes any doubt about visit completion and gives clients confidence in our field operations. This provides full accountability and a compliance-ready record of every visit.

Agent in touch with the customer for a successful vehicle repossession.

VulneraTrack™ is our proprietary tool that identifies vulnerable customers in real time, guiding agents to take the right action while keeping recoveries efficient and compliant. This ensures every vulnerable customer receives fair, responsible and fully supported treatment.

Average full recovery

First attendance, typically

agent preparing to repossess a vehicle