Our Commitment to Customers
Our Commitment to Responsible Business
Sustainability sits at the heart of how we operate, how we treat people and how we support clients and communities.
Our approach focuses on reducing negative impact while increasing positive contribution through responsible operations, ethical decision-making and transparent reporting. We balance commercial performance with compliance, fairness and long-term value creation, ensuring sustainability is practical, proportionate and embedded in day-to-day decision-making.
Our EcoVadis Performance
Equivo has achieved a 72/100 EcoVadis sustainability score, earning a Silver Medal and placing us in the top 15% of companies assessed globally.
EcoVadis is a globally recognised sustainability ratings platform that assesses organisations across four key pillars:
Environment
Labour & Human Rights
Ethics
Sustainable Procurement
This recognition reflects the strength of our governance, policies and practical actions, as well as our commitment to continuous improvement across environmental, social and ethical performance.
Our Sustainability Vision
Our sustainability vision reflects our commitment to managing and reducing our impact while strengthening our positive contribution, both through our own operations and the work we deliver for clients.
Our strategy is built around three connected pillars.
Planet. People. Principles.
Planet
We are committed to reducing our environmental footprint across our offices and field-based operations. Our focus includes:
- Reducing energy consumption and greenhouse gas emissions
- Maintaining our net zero ambitions
- Reducing business travel and prioritising electric vehicles
- Investing in agile and hybrid working
- Driving waste reduction, recycling and paperless processes
- Establishing an environmental management system aligned to ISO 14001
People
Our people are central to our success. We are committed to upholding human rights, nurturing diverse talent and supporting physical and mental wellbeing across the organisation. This includes:
- Fair pay above legal minimums and flexible working arrangements
- Enhanced maternity and paternity support
- Strong health, safety and wellbeing frameworks
- Zero tolerance for discrimination, harassment or modern slavery
- Ongoing investment in training, development and internal progression
- Open social dialogue and meaningful employee engagement
Principles
Strong governance, ethical conduct and responsible data use underpin everything we do. We promote transparency, accountability and trust through:
- Clear business ethics, anti-bribery, anti-corruption and whistleblowing frameworks
- Full compliance with UK GDPR and the Data Protection Act 2018
- Robust information security controls supported by employee training
- Clear accountability and oversight from senior leadership
Sustainable Procurement
Sustainability is built into our procurement decisions to ensure long-term value while protecting people and the environment. Our Sustainable Procurement Policy focuses on:
Ethical labour practices aligned to ILO conventions and human rights standards
Reducing environmental and social risks across our supply chain
Supplier due diligence, audits and ESG performance reviews
Supporting local businesses, SMEs and circular economy initiatives
Promoting supplier diversity including minority-owned and women-led businesses
What Matters Most to Us
We focus on the areas where we can make the most meaningful difference for our people, clients, partners and communities. Our priorities guide our policies, investment decisions and performance monitoring.
Employee Wellbeing
Supporting fair treatment, professional growth and wellbeing across all roles and locations, including flexible working, training, development and strong mental health support.
Health and Safety
Ensuring safe, healthy and resilient workplaces for both office and field-based teams, with rigorous risk assessments, safety protocols and employee engagement in safety initiatives.
Client Responsibility
Ensuring our services are delivered ethically, transparently and fairly, maintaining high standards in communication, compliance and support to achieve effective outcomes for clients and customers.
Inclusion and Engagement
Promoting diversity, equal opportunity and inclusive practices while encouraging open communication, feedback and active participation from all employees.
Responsible Supply Chain
Partnering with suppliers who uphold ethical, social and environmental standards, promoting transparency, sustainability and fair labour practices throughout all tiers.
Working to Recognised Standards
We align our sustainability efforts with internationally respected frameworks to ensure credibility, consistency and focus on the issues that matter most.
1.
United Nations Sustainable Development Goals (UN SDGs)
Equivo’s activities align closely with nine of the UN SDGs, reflecting our contribution to fair work, ethical business practices, responsible consumption, climate action and strong institutions. This alignment ensures our sustainability efforts support wider societal priorities while remaining relevant to the communities, clients and customers we serve.
2.
Sustainability Accounting Standards Board (SASB)
We follow the Sustainability Accounting Standards Board framework, which focuses on financially material sustainability topics relevant to our sector. This guides clear reporting on carbon reduction, ethical labour practices, supply chain transparency, circular economy principles, data security and employee wellbeing, ensuring our efforts are focused where sustainability and business resilience intersect.
Your Sustainability Questions
What is Equivo’s approach to continuous improvement in sustainability?
Sustainability is an ongoing journey for Equivo. Our EcoVadis Silver rating provides a strong benchmark and we are committed to building on this performance through stronger ESG data collection and reporting, regular review and updating of policies, clear and measurable targets, and active engagement with employees, suppliers and stakeholders.
What does Equivo aim for in the future regarding sustainability?
As a responsible and regulated organisation, Equivo is committed to embedding sustainability, ethics and transparency into every part of our business. We will continue to support our people, reduce our environmental impact and deliver fair, compliant outcomes with professionalism and care.
How has Equivo been recognised for its sustainability efforts?
Equivo has achieved a 72/100 EcoVadis sustainability score, earning a Silver Medal and placing us in the top 15% of companies assessed globally.
How does Equivo engage employees in sustainability efforts?
Employees are actively involved in sustainability through training, open communication channels, feedback mechanisms and participation in initiatives to reduce environmental impact and promote inclusion and wellbeing.
How does Equivo ensure clients benefit from sustainability commitments?
We deliver our services ethically and transparently, ensuring fair treatment, clear communication and responsible practices that achieve effective outcomes while supporting wider social and environmental goals.
How are suppliers held accountable for sustainability?
Suppliers are expected to meet high environmental, social and ethical standards. We conduct due diligence, require compliance with our Supplier Code of Conduct and collaborate to improve ESG performance across the supply chain.
