Collect Unpaid Commercial Rent with Confidence
Commercial Rent Arrears Recovery (CRAR) is the statutory process established under the Tribunals, Courts and Enforcement Act 2007 that enables commercial landlords to recover commercial rent by taking control of a tenant’s goods and, if necessary, arranging removal and sale. It applies only to commercial premises under a written lease and can include VAT and interest where specified.
CRAR must be carried out by Certificated Enforcement Agents, and with Equivo’s expertise, the process is managed as a lawful recovery process and efficiently with clear communication at every stage. With Equivo, you benefit from real-time updates at every stage, so you always know what actions have been taken and the status of arrears recovery.
How Equivo Supports Landlords
At Equivo, we go beyond enforcement. Our Certificated Enforcement Agents act with authority, compliance and respect to evict a tenant or recover arrears while supporting landlords in maintaining valuable tenant relationships where possible. Every case is managed with transparency and full adherence to regulatory standards, giving property owners and landlords confidence that recovery is both effective and ethical.
FCA-authorised and fully compliant processes, audited regularly to ensure regulatory adherence
National team of trained Enforcement Agents with experience across a wide range of commercial premises
Proven track record in recovering commercial rent arrears quickly and efficiently
Tailored support for landlords with ongoing or complex arrears challenges
Clear communication and reporting so landlords are always aware of next steps
The CRAR Process
Equivo manages the full CRAR process with precision and transparency, guiding landlords through every stage while keeping tenants informed where appropriate. Each step is carried out in compliance with the Tribunals, Courts and Enforcement Act 2007 and associated regulations, ensuring recovery is lawful and efficient, with minimal disruption.
1.
Compliance Stage
We issue a Notice of Enforcement giving the tenant 7 clear days to pay outstanding rent and associated charges.
2.
Taking Control of Goods
If payment is not made, our agents attend the premises, seek payment in full, and may enter into a Controlled Goods Agreement to secure the debt.
3.
Removal and Sale of Goods
If payment is not forthcoming, and with landlord consent, we arrange removal and sale of goods at public auction. Proceeds are applied against the arrears and costs.
Need a detailed guide on CRAR?
Download our FREE Commercial Rent Arrears Recovery (CRAR) Guide for Landlords to understand every step of the process, from compliance to enforcement and how Equivo can help.
Why Choose Equivo for CRAR
Working with Equivo ensures your arrears recovery is efficient, compliant, and aligned with your commercial interests.
98%
Debt Recovered in Full
95%
Writs Enforced on First Visit
92%
Payments Secured within 30 Days
97%
Client Satisfaction Rate
Our approach balances firm enforcement with a professional and ethical style that helps protect long-term landlord–tenant relationships.
Frequently Asked Questions
What can be recovered under CRAR?
CRAR applies to principal rent, VAT, and interest (where specified in the lease). Service charges, insurance, and rates cannot be recovered under the process.
When can CRAR be used?
CRAR can be used where there is a written commercial lease in place. It cannot be applied to residential or mixed-use premises. Enforcement may be carried out between 6am–9pm, or during the tenant’s normal business hours.
What goods can be seized?
Only goods owned by the tenant can be seized. Goods belonging to third parties or sub-tenants are excluded. Tools of the trade up to a value of £1,350 are exempt.
How much does CRAR cost the landlord?
A fee of £75+VAT is payable but refunded upon successful recovery, as costs are charged to the tenant in accordance with the Taking Control of Goods (Fees) Regulations 2014.
What happens if the tenant has left the property?
Where tenants have vacated, Equivo can still support landlords through enforcement of judgments linked to the tenancy, demanding payment or seizing goods at new premises.
What’s the difference between commercial lease forfeiture and CRAR?
CRAR recovers unpaid rent while the lease continues. Commercial lease forfeiture ends the tenancy to regain possession after breach. If possession is your goal, explore our Commercial Lease Forfeiture service.
Choose Equivo To Take Control of Commercial Rent Arrears Today
Start a CRAR instruction with nationwide attendance and clear updates at every stage
Award Winning Service
Fast Enforcement
Fully Compliant
Proven Results